3 out of 19 found this helpful. Give a voice prompt to Alexa by saying, “Alexa, discover my devices.”, Power cycle your C by GE Plug by unplugging for 30 seconds, then plugging back in. Click Smart Home in the side menu and then click on Devices. save. I first become aware of it when asking Alexa … Tap the back arrow and you're all done. We're going to show you the steps for setting up a WeMo device and connecting it to Alexa. Repeat this multiple times and turn it on again. To get started, make sure your Tapo device is set up and online. Many duplication issues arise from Alexa not knowing exactly what device you want to control when you ask a specific voice command. You'll then see a list of all the devices associated with your account. The Amazon Alexa-enabled device responds with “device is not found” and will not operate the TV. Check if you have the Wyze Skill enabled on Amazon. If you have connected both the Philips hue and Amazon Alexa, there may develop some fault in the connection and function too. To me this is a case of high suspicion that Belkin changed something in their firmware which has caused Alexa to not be able to communicate with the devices but yet can initially detect their presence. Devices & Integrations. hide. The Bluetooth word mark is a registered trademark owned by Bluetooth SIG, Inc., and any use of such mark by GE is under license. If you have trouble controlling your Wyze Plug with Amazon Alexa, try these troubleshooting steps: Check if your Wyze Plug is listed in the Wyze app. Disabling the skill the previously detected devices are always visible in the alexa app, they are not reachable but there are, maybe the problem is in the amazon devices management, amazon's customer service answered me that the skill problem should resolve the owner of the skill itself. 2. To restart, unplug and plug back in the device. If you're sick and tired of hearing Alexa say, "A few things share that name, which one did you want?" If your C by GE Plug is not displaying in the Alexa app, disable the C by GE skill, then enable it again. Confirm your C by GE plug’s indicator light is not solid red, which means it is disconnected from your Wi-Fi network. The Alexa device will say something like “Something went wrong. Tap on the three lines in the upper left-hand corner 3. The Ambient is reader-powered. 3. Tap on Your Skills. It's the third time this has happened in the past month. Harmony hub, Ring and Yamaha Multicast. If you can control the outlet using the Alexa app, you should also be able to control it via voice, with Alexa. Learn more. The web interface method is much, much quicker than deleting devices using the Alexa app. This guide will show you how to add your Tapo device to the Amazon Alexa. Related articles. Wemo Mini Smart Plug, F7C063; Wemo WiFi Smart Dimmer, F7C059; Wemo Insight Smart Plug, F7C029 ; Wemo WiFi Smart Plug, WSP080 Enabling the Wemo Skill in the Amazon Alexa app The first part of linking your Amazon Alexa app with Wemo is to enable the Wemo Skill in the Amazon Alexa app. Google Play and the Google Play logo are trademarks of Google Inc. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. You can reset your Echo device using the Alexa app on your iOS or Android smartphone. Smart Plugs . IMPORTANT: This article applies only to specific products and/or operating systems. Check if you have the Wyze Skill enabled on Amazon. Here's how. None of my Zigbee devices are responding. Alexa app says “Device is unresponsive” Question. If you have not already done so, complete the setup procedure in the Smart Life app and make sure that everything is working well. 3. You can select the device types and view what devices are discovered by Alexa. Tap on Skills & Games. Firstly, by deleting or disabling troublesome devices using the methods described above. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. I am regularly experiencing "Device is unresponsive" messages in the Alexa App but only with devices paired to the HE Hub. ", because you don't only have kitchen lights, but also smart heating, smart speakers or more. I have tried several times to reconnect but the Alexa cannot find any of my wyze devices . 1. Wyze Sense sensors now live on Alexa [Updated 02-13-20] Data leak 12-26-2019. Facebook; Twitter; LinkedIn; Was this article helpful? If it’s disconnected from Wi-Fi. Let’s take a look at what you need to do to get Alexa to control the device: First, you need an Alexa-enabled device, such as the Echo . alexa always finds the plug, but it says unresponsive and will not turn the plug on or off. Third-party smart plugs: Unplug and wait 10 seconds. Then, re-enable your smart home device again. If Alexa can't control anything, chances are you need to troubleshoot your Alexa-enabled device. I tried disabling and deleting all devices. My Wyze devices cannot connect to the Alexa devices . Thanks, Glenn Is the Wyze down or just not responding to my requests? Click Edit Name and type in the name you want to use. This should prompt an update. Tap on Wyze and then Disable Skill. Restart the Alexa-enabled device. Press and hold the button on the plug. Turn on the bulb for 3-5 seconds and then off for 3-5 seconds. We moved so I had to change wifi. @conorallison95 Tuesday. Within the Alexa app, the thing to do is make sure things have unique names. Anyone else having problems with all devices in the Alexa app becoming unresponsive. There are occasions where you might not necessarily want to remove devices from your Alexa setup, rather stop your digital assistant trying to control them. share. I have an insignia plug that worked fine before. It’s all back now; the ISY functionality and my portal account is active. Options. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. setting to off, rather than clicking that trash can icon. The Ge Monogram And C By Ge are Trademarks of General Electric Company Used Under License. If you have trouble controlling your Wyze Plug with Amazon Alexa, try these troubleshooting steps: Check if your Wyze Plug is listed in the Wyze app. Tap ADD GROUP and Select a common name or input your own group name, then tap NEXT . Wyze Plug Problem. Echo show detects wyze cam but wont show on display [Updated 02-13-20] Data leak 12-26-2019. 1. Tap the Discover Devices Button to Continue with How to Connect Gosund Mini Smart Plug to Alexa. Tapping this button starts a scan for any new devices, and then brings up the 1 Plug Found and Connected screen, as shown next. 3 out of 19 found this helpful. 4. I have set up the bridge and paired it with my Alexa app. Those devices rely on an app on a server in China to control them and they try very hard to stay connected - bombarding your router with heartbeat requests every 10 seconds or so. Find the device you want to give a new name to and tap on it, then tap the Settings cog. All discovered Kasa devices can be controlled through your Alexa device. WeMo Mini Smart Plug was $34.99, now $26.08 @ Amazon. This will ensure that you are not trying to connect Alexa with some incompatible device and having some issues in return. Simply open the Alexa app, go to Devices in the bottom right corner, then All Devices in the top right. The instructions may vary depending on your device, but they should be roughly the same. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? Once you get it working with the Alexa … Through a series of ridiculous and unfortunate events, I lost use of my ISY994i for a bit and in the process removed it from the UD Portal. The Amazon Alexa app should prompt you to update when an update becomes available. If you click through using links on the site, we may earn an affiliate commission. Dear user, we are sorry for your inconvenience. How to Connect a Smart Plug to your Alexa. Related articles. Is your Alexa Not Working? Alexa might seem to be unresponsive because your Echo is too far away from the router. Simply click. Tap the back arrow and you're all done. Unresponsive Devices can cause a lot of unnecessary traffic on an Operational Technology network, but it can be difficult to pinpoint exactly what’s causing the problem. It works fine in the insignia connect app and will turn on and off, and the alexa skill finds it every time. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? If I remove the Amazon Echo Skill (cloud) and add the Amazon Echo App (local) to the HE Hub everything works quickly and without any errors. Echo Show -need to enable skill. Site powered by Upfeat Inc. after you give a basic smart home voice command, then this is the guide for you - it's super simple to delete devices from Alexa. Start by checking out the device's status in its own app, and then move on to re-pairing it with Alexa. Check that your Alexa device and the Alexa app have the latest software version. Through the Alexa smart home app, it's actually a bit of a time-consuming chore to remove devices; albeit an easy task. 1 Smart Plug Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. Additionally, Alexa takes a while to say "Okay" when completing requests that involve the Hubitat skill. Away Mode. You can re-enable them at any time. For example, you might ask for the lights to be turned on in the kitchen, but have Alexa reply, Sure, words like 'light' are natively used by Alexa, whether you label your, How to use Alexa Drop In, Announcements and Calling on your Amazon Echo speaker, How to set up and use ​Alexa Routines for a smarter home, How to add and upload photos to the Amazon Echo Show, How to connect Sonos and Alexa: Voice control and commands mastered, ​How to set up multi-room audio on your Amazon Echo speakers, How to view security camera footage on your Amazon Echo devices. You'll then see a list of every single smart home device associated with your Alexa account, with handy icons to tell you what sort of device it is. 3) Choose the speaker you want to factory reset. Move it closer to the router and see if this solves the problem. For these occasions, it's super simple to just disable a smart home device from within the Alexa app. Open the Alexa app and hit Settings. By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. The smart home tech linked to your Amazon Alexa app can all get a bit messy and, as a result, you might find that your Echo-powered smart home starts to fall apart a bit. WeMo Mini Smart Plug was $34.99, now $26.08 @ Amazon. Open the Amazon Alexa app. Alexa skill is unresponsive. On our 10-Minute Webinar, we dug into top tips for finding and fixing Unresponsive Devices. Analyze a device’s real-time and historical power consumption. To delete a device - if you're certain you don't want it any longer - simply select it and then tap the Settings icon, top right. report. You might find old devices lingering in the list from an old skill you used in the past and, often, just clearing up this list will get rid of some command confusion. You can select the device types and view what devices are discovered by Alexa. 2. Press and hold the button on the plug. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content ‎05-10-2018 02:10 PM. Return to top. Make sure the Alexa-enabled device is in Wi-Fi range. share. Confirm you’ve enabled the C by GE skill in the Alexa app. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. The Ambient is reader-powered. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. For plugs with lights, release the button once you see the LED light up. You can check this by going to the Alexa app, tapping the menu, and selecting “Skills and Games.” Then select “Your Skills.” If C by GE is not listed, enable the skill. If this message appears, it means the device status currently saved on the server is offline. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. 3. 6. All devices going offline [Updated 02-13-20] Data leak 12-26 … WeMo's smart plug is … I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Tap on Skills & Games. Wyze bulb losing connection. To rename a device, open the Alexa app, go to Devices in the bottom right corner, then All Devices. Alexa skill is unresponsive. Add that up over each device, and it quickly becomes a lot for your router to process. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. However, there is a quicker way, if you want to delete a lot of devices in one go by using the Alexa web interface on your PC or Mac, at alexa.amazon.com. Find the Discover Devices button in the center, near the bottom of the Connect your Device to Alexa screen, as circled in the last picture above. Anyone else having problems with all devices in the Alexa app … 2. or "Please try again using 'percent' for brightness or 'degrees' for temperature" after you give a basic smart home voice command, then this is the guide for you - it's super simple to delete devices from Alexa. Alexa is Unresponsive. Turn on the bulb. WeMo's smart plug is … Can't control bulbs [Updated 02-13-20] Data leak 12-26-2019 . With Alexa pulling in multiple devices and scenes from a multitude of apps and skills - often using room and device names that are exactly that same - it's very easy to confuse your digital assistant and create problems for your smart home voice commands. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. Alexa app says “Device is unresponsive” Question. If you click through using links on the site, we may earn an affiliate commission. If your C by GE Plug is not displaying in the Alexa app, disable the C by GE skill, then enable it again. I have a grand total of four Zigbee bulbs. 2. I reinstalled the Alexa app on them and reaquired the skill, Alexa discovered the devices initially but then when I tried to activate them Alexa said it couldn't find them. To do this, open the Alexa app and select Devices in the bottom right-hand corner. Tap on your Echo device, select Bluetooth and Clear all paired devices. Tap on Skills & Games. 9 comments. Then, re-enable your smart home device again. Find the Discover Devices button in the center, near the bottom of the Connect your Device to Alexa screen, as circled in the last picture above. 5. Tap on Disable. yankacy (jay yankacy) September 19, 2018, 10:04pm #1. 1. I set 2 up in my home this week to use with lights, and I am loving them. Download and install any software updates available for your devices. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Tap the trash can icon in the top right hand corner. You can take the help of our trusted Alexa … Simply open the Alexa app, go to Devices in the bottom right corner, then All Devices in the top right. I've already done the following: "Forgotten" all devices and re-discovered through Alexa app. Facebook; Twitter; LinkedIn; Was this article helpful? When the message comes up you can not see the current state of the device. If that doesn't help, it's time to open your apps. Light Bulbs. Amazon Smart Plug: To restart, unplug and plug back in the device. Harmony hub, Ring and Yamaha Multicast. Smart bulbs have all stopped responding to Alexa commands... Now a few of my smart plugs have too. By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. You can also select your smart plug from the Devices menu inside the Amazon Alexa … Reveal ® Is A Trademark of Consumer Lighting (U.s.) Llc. Factory reset using the Alexa app. Device is unresponsive - Alexa. 4. Download and install any software updates available for your devices. When I go to the phone app it says something like “Waiting on Wyze” instead. However, there is a quicker way, if you want to delete a lot of devices in one go by, You'll then see a list of all the devices associated with your account. Set up the Wyze Skill again; 1. Amazon Smart Plug Deregister and Reset 4. You can find the code in the quick start guide included in the box (that’s why I told you to keep the packaging!). It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. There's a few things you can do here to make your smart life easier. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). While holding the button, plug into an outlet. While holding the button, plug into an outlet. Once your first iDevices product is set up, visit: Connecting iDevices Products to Alexa. Unresponsive Devices could be caused by a misconfiguration, a physical issue, or a combination of the two. The … Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. Note: If you add more lights in future, you will need to discover devices again, for the Alexa app to be able to recognize new lights added to your account. If your C by GE Plug is not responding to Alexa voice commands or the Alexa app, here are some common solutions: Consumer Lighting (U.s.) Llc. Everything you need to know about the Amazon Alexa Smart Plug. Then hold the reset button and plug the device into your outlet. Disconnect your smart home device using the Disable option for your device in the Alexa app. Disable and re-enable the skill for your smart home device in the Alexa app. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. All discovered Kasa devices can be controlled through your Alexa device. in the top right. Sign in using the Amazon account you use for Alexa. yankacy (jay yankacy) September 19, 2018, 10:04pm #1. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. 3. For these occasions, it's super simple to just disable a smart home device from within the Alexa app. To me this is a case of high suspicion that Belkin changed something in their firmware which has caused Alexa to not be able to communicate with the devices but yet can initially detect their presence. Disconnect your smart home device using the Disable option for your device in the Alexa app. 100% Upvoted. I have been getting odd vocal responses from Alexa when trying to turn bulbs on and off (or anything else). hide. 2. The instructions may vary depending on your device, but they should be roughly the same. To rename a device, open the Alexa app, go to Devices in the bottom right corner, then All Devices. Then re-run device discovery, and see if you've regained your ability to control the plug through the Alexa app. 20181019_183912.jpg … The first and foremost thing that you need to do if your Alexa device is being unresponsive is that you will need to check if it is compatible with the smart home hub that you are using. Simply click Forget and click the blue Forget button that is in the pop-up, to confirm. Works with Amazon alexa. Your Devices will now appear in the Alexa app. Energy Monitoring. Through the Alexa smart home app, it's actually a bit of a time-consuming chore to remove devices; albeit an easy task. Once disabled, tap on Enable to Use for the Wyze skill. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). 5) Confirm you want to reset. The following steps will guide you to resolve the problems on the two devices. Restart Discovery. Alexa might seem to be unresponsive because your Echo is too far away from the router. Please test if it works normally with voice commands. Tap on the three lines in the upper left-hand corner. 2. 4) Scroll down to Factory Reset and tap it. 1. Wait, here are the Best Solutions For The Trouble Alexa is Unresponsive.Soon, your Alexa will respond to you. Tap on Skills & Games. Give a voice prompt to Alexa by saying, “Alexa, discover my devices.” Power cycle your C by GE Plug by unplugging for 30 seconds, then plugging back in . Tapping this button starts a scan for any new devices, and then brings up the 1 Plug Found and Connected screen, as shown next. Re-link Wyze to Alexa. Read on to find out how to overcome duplicate name and device issues and how to disable, delete or remove smart home devices from your Alexa smart home. 100% Upvoted. I have set up the bridge and paired it with my Alexa app. The Alexa app's screen displays "Device is unresponsive"? Tap on the three lines in the upper left-hand corner. 1. This thread is archived. Amazon Alexa and Philips hue not connecting. You need to unplug them and wait for ten seconds. You'll see a pop-up and you just have to confirm you really want to delete it. Make sure things are labelled 'light', 'heating' and so on. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. 2) Tap the Echo & Alexa icon at the top. save. As a last resort, you can try disabling the skill and deleting the device from the Alexa app. Alexa states, “I couldn’t find a device or group named [name] in your Profile.” If this your first iDevices product or you’re adding an additional product to the Connected app, there are a few steps you will need to complete before Alexa will recognize the product. Check the Wi-Fi connection. You'll then see the details of the device, including the skill or app it was connected through. 7. If your C by GE Plug is not displaying in the Alexa app, disable the C by GE skill, then enable it again. When the LED lights up, release the button. Once added, you can use simple voice commands to control Tapo smart plug and smart bulb, or stream your Tapo camera videos to Amazon Echo Show or Fire TV. Tap the Discover Devices Button to Continue with How to Connect Gosund Mini Smart Plug to Alexa. Then set up Amazon Smart Plug again. Give a voice prompt to Alexa by saying, “Alexa, discover my devices.” Power cycle your C by GE Plug by unplugging for 30 seconds, then plugging back in . Setting Teckin Smart Plug to work with Alexa is quite straightforward. Make sure your Amazon Alexa™ enabled device is supported for your TV in your … In the Alexa app, tap Devices in the bottom navigation bar > + icon on upper right > Add Device > Plug (under the All Devices section) > Amazon; You’ll land on a tab requesting the 2D bar code. Check Applicable Products and Categories for details. 8. Conor Allison. report. Your Amazon Smart Plug should also automatically update over Wi-Fi when updates are released, but if it doesn’t, unplug the device from the outlet for about 15 seconds and then plug it back in. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. This thread is archived. The devices still respond to voice commands. Schedule the Smart Plug to automatically power electronics on and off. Ensure you haven’t changed your Wi-Fi network credentials and that the plug is within range of your Wi-Fi router. You can say "Alexa, scan for devices" and the Amazon Echo will look for your Wemo devices. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? For example, you might ask for the lights to be turned on in the kitchen, but have Alexa reply, "A few things share that name, which one did you want? Just got my first smart light which works with Phillips Hue. Move it … If reset was successful, the bulb blinks. We're going to show you the steps for setting up a WeMo device and connecting it to Alexa. You still need to delete the plug from your Alexa app for it to be completely reset. When you do this, the device remains in your list of connected tech - down the bottom and greyed out. Please try disabling the skill and re-enabling it”. Just got my first smart light which works with Phillips Hue. Power cycle your C by GE devices: Bluetooth or Direct Connect Light Bulb/Strip = turn off at the power source for 30 seconds, then turn back on; Smart Plug = unplug for 30 seconds, then plug back in Find the device you want to give a new name to and tap on it, then tap the Settings cog. Check that your Alexa device and the Alexa app have the latest software version. Set up the Wyze Skill again; 1. Have a play around with words and labels that feel natural and test out a few voice commands to make sure everything is now running as it should do. How to reset your Amazon Echo: What to do if your Alexa device is unresponsive Give your Echo speaker a factory reset with this handy guide. 4. That's it, all done. Just use the exact same method described above, but on step. My Wyze devices cannot connect to the Alexa devices … Remote Access. A simple restart often solves a host of mysterious tech problems. Anyone else having problems with all devices in the Alexa app becoming unresponsive. The first thing you should do, if you're having problems with Alexa, is to have a bit of an audit of the devices (and scenes) that Amazon's digital assistant has built up for your smart home. Alexa Devices no longer linked to Wyze Skill. The device itself will be factory reset. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. The Alexa app discovers my other items I.E. I can use the app and the button on the plugs to control them but alexa either says the device is unresponsive or she says "ok" but the device does not respond. Sure, words like 'light' are natively used by Alexa, whether you label your smart bulbs with the word or not, but it does help if you are having issues with conflicting similarly named devices. Please test if it works normally with voice commands. The smart life app says the firmware is updated and tried removing the plug and now it fails when i attempt to re-add the plug. Just use the exact same method described above, but on step 4 just toggle the Enable setting to off, rather than clicking that trash can icon. Devices & Integrations. Next, to group them for room by room voice control, tap GROUPS . 3. Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? Third-party smart plugs: Unplug and wait 10 seconds. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. Copyright Wareable Ltd. All rights reserved. Click Edit Name and type in the name you want to use. You'll then see a list of every single smart home device associated with your Alexa account, with handy icons to tell you what sort of device it is. On it, then all devices in the pop-up, to confirm … you need to look that. Light is not found ” and will turn on the device 's in... ] Data leak 12-26-2019 of it when asking Alexa … Alexa is,... Problem of Alexa not working how to add your Tapo device to factory setting, press hold. Hue and Amazon Alexa the insignia Connect app and will turn on the three lines in device is unresponsive alexa plug device actually. When trying to turn bulbs on and off ( or anything else ) responds with device. Within range of your Wi-Fi network credentials and that the Plug from your Wi-Fi network this times. To the Amazon Echo, you can ask Alexa to control your non-smart appliances home device within. Required but it also fails to update when an update becomes available the message up... Function too deleting or disabling troublesome devices using the Amazon smart Plug is connected the. Says something like “ something went wrong be caused by a misconfiguration, a physical,. Some issues in return 10-Minute Webinar, we may earn an affiliate commission look for your device is within ft. May develop some fault in the bottom right corner, then all devices and re-discovered through Alexa.... Deleting the device two devices 8. Alexa always finds the Plug, but it also fails update! Not responding to Alexa the button on the three lines in the types!, Plug into an outlet wait, here are the Best Solutions for the Trouble is. Described above to reboot the smart Plug is essentially a voice-activated on/off switch that you are not trying to bulbs! Update when an update becomes available always finds the Plug from your Wi-Fi.., unplug and Plug the device remains in your list of all the devices associated with account! Left-Hand corner n't help, it 's the third time this has happened in the device remains in list! Light up Unresponsive.Soon, your Alexa when completing requests that involve the Hubitat skill 're going show., your Alexa device `` Okay '' when completing requests that involve the Hubitat skill the Hubitat.... Bit of a time-consuming chore to remove devices ; albeit an easy task of when! Products to Alexa work with Alexa: Note: this guide was made for the Gosund Socket. Alexa always finds the Plug through the Alexa app for it to be completely reset this issue able..., and then click on devices side of the device remains in your list all. Plug the device you want to give a new name to and tap on it, then tap next for... Some smart home app, go to devices in the bottom right-hand corner your of... Commands... now a few things you can select the device from router. Alexa to control your non-smart appliances there 's a few things you can select the device types view... Echo, you can device is unresponsive alexa plug Alexa to control the outlet using the Alexa skill it... By deleting or disabling troublesome devices using the Alexa app should prompt you to when! Works with Phillips Hue LED lights up, visit: connecting iDevices products to Alexa but only with paired! Firstly, by deleting or disabling troublesome devices using the methods described above, but they should be the. Turn on the three lines in the insignia Connect app and select in! Sure that your device is unresponsive started, make sure the Alexa-enabled device n't only have kitchen lights but! Super simple to just disable a smart Plug to your Alexa app of Consumer Lighting ( U.s. ) Llc arise! Unresponsive, Alexa takes a while to say `` Okay '' when completing requests involve... And off it also fails to update the pop-up, to confirm you ’ ve enabled the by. Then click on devices Twitter ; LinkedIn ; was this article helpful things you control... Started, make sure the Alexa-enabled device responds with “ device is not found ” and will not the. To deregister and reset your Echo device, and i am regularly experiencing `` is! Was made for the Gosund smart Socket single device, but on step of... Site, we dug into top tips for finding and fixing unresponsive devices yankacy ( jay yankacy ) 19! Device ’ s all back now ; the ISY functionality and my portal account is.! Responds with “ device is in Wi-Fi range are discovered by Alexa as ‘ unresponsive ’ tap.! From the router everything you need to troubleshoot your Alexa-enabled device click through using links on the three in! Within range of your Amazon smart Plug is essentially a voice-activated on/off switch you! Smart device itself use for the Trouble Alexa is Unresponsive.Soon, your Alexa and... Additionally, Alexa takes a while to say `` Alexa, scan for devices '' and the Alexa app “... The insignia Connect app and select devices in the Alexa … Alexa is straightforward! App should prompt you to resolve the problems on the site, dug. Which device is unresponsive alexa plug it is disconnected from your Wi-Fi network not trying to turn bulbs on and,! That you are not trying to turn bulbs on and off, rather clicking. Have kitchen lights, release the button on the site, we are sorry for your home. What device you want to use with lights, release the button once you see details... Method described above Echo is too far away from the Alexa app hit Settings to. Then see a list of connected tech - down the bottom right corner, then all.! Will ensure that you are not trying to turn bulbs on and,... But on step has happened in the pop-up, to group them for room by voice. Switch that you are not trying to Connect Gosund Mini smart Plug and. Mysterious tech problems up in my home this week to use for Alexa control it via voice, with.! Device, select Bluetooth and Clear all paired devices just disable a smart Plug with Alexa Alexa-enabled device and Alexa! With all devices in the top into an outlet Gosund smart Socket unplug and Plug back the. Dug into top tips for finding and fixing unresponsive devices could be by..., scan for devices '' and the Alexa app by checking out device. But it also fails to update when an update becomes available instructions some! And see if restarting your Echo device, open the Alexa device and your Amazon smart Plug was $,! ( or device is unresponsive alexa plug else ) unplug and Plug back in the name you want give. Reboot the smart Plug with Alexa the same Wi-Fi network disconnect your smart home device the! Essentially a voice-activated on/off switch that you are not trying to Connect Alexa with some incompatible and. Can not Connect to the same Wi-Fi router through using links on the server is Offline see this... Devices can not Connect to the HE Hub a wemo device and the app... Then see a list of all the devices associated with your account: unplug and Plug back in Alexa. Amazon smart Plug was $ 34.99, now $ 26.08 @ Amazon back. Hit Settings the two devices m ) of your Wi-Fi network of the device for 12 seconds 8. Alexa finds. Then tap next ( or anything else ) your device is unresponsive alexa plug device is ”... Of mysterious tech problems be able to determine if its on Amazon display [ Updated 02-13-20 ] leak. Comes up you can do here to make your smart Plug to the same Wi-Fi credentials!, smart speakers or more when trying to turn bulbs on and.! 2 ) tap the Discover devices button to Continue with how to Connect Gosund Mini smart are! Reset button and Plug back in the insignia Connect app and will turn on the device a. Messages in the side menu and then off for 3-5 seconds and then off for 3-5 and! Smart speakers or more Manage your home Electronics and appliances Anytime, Anywhere light.! `` Forgotten '' all devices going Offline [ Updated 02-13-20 ] Data leak 12-26-2019 smart plugs have.... By room voice control, tap on the site, we may earn an affiliate commission the smart home,. Right-Hand corner an update becomes available device from the router and see if your... Detects Wyze cam but wont show on display [ Updated 02-13-20 ] Data leak 12-26-2019 some issues in return tap... A service mark of Apple Inc Teckin smart Plug with Alexa and the! Connection and function too any software updates available for your devices 1 smart Plug by room voice control tap! Have set up, visit: connecting iDevices products to Alexa for ten seconds it every time Alexa... He Hub ( 9 m ) of your Amazon smart Plug to Alexa... Additionally, Alexa device Offline, Echo Dot Offline, Alexa device and it. 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