tried going into my control panel to find/fix problem, got totally lost and confused. If you can see some of the picture then the back-light has gone out. Last Update date : Sep 17. Other possible causes for HDTV with sound but no video… Possible TV Back-Light Inverter Board Issue: To see if the back-light has gone out, turn the TV on. Shine a flashlight onto the screen at different angles. Loose connections, damaged cables or inactive power sources are the probable cause of the problem on your TV. Does any menu or on screen display appear? A common problem TV you might experience is a lack of picture when you turn on your TV. The television was working after I replace the LED backlights, but some of the guides I looked at recommended updating the firmware on the TV to help prevent the backlights from burning out again. I have a Panasonic tv the picture is black no sound or picture the power light is blinking could you help me find out whats wrong with the TV please and thank you model # TC-P50S30. Turn the lights off and make the room dark. Tried switching to DVDs player, same thing sound but no picture. This seems really simple, but you’d be surprised how often it’s an issue. Samsung TV turns off automatically. Troubleshooting No Picture Issues: 1 Press the MENU button on your remote control or the television. If your TV has a picture but no sound coming out of the speakers, there are a few things you can easily check. Step 1 – Check the Volume New Samsung smart tv., got it set up , connected to the internet, Netflix worked perfectly, switched source to cable and auto setup the channels, then scrolled through and stopped on several stations had fine pictures but absolutely no sound. It is the same for my philips TV after 2.5 years (No warranty) . Turn on the TV and try raising the volume. Unfortunately, if none of the previous steps have helped, you likely have a hardware problem. We would have to wait in the beginning maybe 5 minutes but up until now a year later, we waited 20-30 minutes. BROKEN FLAT SCREEN TV REPAIR. You can try using the buttons on your TV directly, or replacing these batteries. If you're not hearing sound but are seeing video on your Samsung LED television set, something is configured or hooked up incorrectly. Is there an outage? We are assuming that you already turned the volume up on your TV using the remote control and the buttons on the TV itself. Samsung TV. TV’s aren’t like broken laptops or phones – they’re a lot harder to fix and you’ll need a highly skilled technician to take care of it for you. Troubleshooting a TV that won't turn on can be tricky. Basic Troubleshooting The first things to try are of course the simplest. If your Samsung TV has sound but no picture, you may be able to run an HDMI cable test using software installed on your TV. Tradikin can repair your TV if you have a TV with sound but no picture. If the issue persists, please feel free to contact our service helpline on 1800 5 SAMSUNG (7267864).Connect with us:Support: https://www.samsung.com/in/support/Community: https://r2.community.samsung.com/t5/India/ct-p/inFacebook: https://www.facebook.com/SamsungIndia/Twitter: https://twitter.com/samsungindiaInstagram: https://www.instagram.com/samsungindia/ Buying a new flat-screen TV is not yet in the budget? My Samsung Model UE32H5303 is no more displaying (no picture) but sound is perfectly working. I have same problem. Problem of no sound and pictures: Solved! Close popup. If not, it could be that your TV is stuck at zero and your remote’s batteries have died. I recently replace the backlights on my Samsung UN46EH5000FXZA TV. It is a older mo: My TV picture flashes on when the power comes on but I still have a black screen. I came to the fact that light is on when power cable is connected to power source. I have sound but no picture. Similarly, if you’ve plugged headphones into it, take them out. Store. Tried menu on remote and got nothing . I have a sound, but no picture. Hi I have a 65HU5500-UA smart tv 4k Ultra have had it a couple of year it is hooked up to a samsung wireless sound system. HOWEVER, if I turn off the TV and turn it back on - it works. I can move between the TV itself and the Sony recorder box connected to it and hear the sound when I move between the two but absolutely no picture. Philips LCD TVs are no exception. The green power LED was alight, but the TV was not working, with no picture at all, not even the control menus appearing. UHD TV: How To Reset The Sound To Factory Defaults (2014 Models) If these steps do not resolve your issue please get in touch through one of the options below: - Contact Samsung Care New Zealand experts on 0800 726 786 View the answer I have this problem too Subscribed to new answers . Easy Fixes for Common TV Problems. What may be the issue? I recently replace the backlights on my Samsung UN46EH5000FXZA TV. How to fix a samsung smart tv that has sound but no picture: I have a Samsung 50 in TV model HL-R4266W that turns off, with full picture/sound, after one minute. If you have a picture on your TV but no sound, the problem might be as simple as having the “Mute” button the remote having been accidentally pressed. Sound bar sounds no better than my TV One complaint you might see frequently, even on top-end sound bars, is that they don’t sound any better than the TV they’re supposed to be connected to. Yes No Thank you for your feedback! Hopefully, that’s fixed the problem, but if not, continue on to the steps below. If you require help for the products purchased from US, Kindly visit Samsung US support section and for other countries, kindly contact your local Samsung Subsidiary. Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your Samsung TV? Whether you have hardware issues, damaged components or a defective speaker, Samsung offers a variety of ways for you to get your product repaired. If you don’t see your external speaker, this means it isn’t connected properly or is turned off. LCD TV wont turn on – Repair blinking red or power light . I have a Panasonic tv and I have sound but only a black screen, can anyone help. Specifically, make sure that the cable in the Audio Out port is in nice and tight. Tv is two year old Samsung. Ever since I updated the firmware I have not had any picture on the TV. Turn on the TV and try raising the volume. Fix Your Stuff. How to do Sound Mirroring in K series TV ? Above is a a picture of the back side of a typical TV. What could be the issue? 2020. Tv is two year old Samsung. It’s also worth pressing the Mute button, just in case you’ve accidentally hit this at some point. Can some one let me know what I can do? Reset Options for Non-Smart Samsung TVs . When I turn my TV on it has no picture only the sound works. If you have a non-smart TV or an older pre-smart Samsung TV, you can reset the picture and sound settings through a similar onscreen menu as a Smart TV, but there's no Smart Hub or Remote Management option as the TV … ... Screen problems (i.e., sound but no picture on the screen) Commercial Service Co. charges $175-$200 for these standard TV repairs. My TV has a sound but no picture. Please answer all questions. The LN46A530 has a 46" display, combined with SRS TruSurround XT. Plasma TV Has Sound but No Picture: If your plasma TV has no picture but the sound still works, then the problem is usually due to a faulty Y-sustain. The most common reason is that your TV is on the wrong input. Ideally, you’d just plug it in and have everything work, but as our devices get more and more impressive, the number of potential problems increases. The PC input allows this display to double as a 46" computer … Can you hear anything now? Yes No. Tried switching to DVDs player, same thing sound but no picture. To test the fuse, follow these steps: Samsung LED TV: How to Fix No Sound Issue. Is this a good question? He's a hard worker and spends more hours writing for My Tech Reviewer than he works at his part-time electrician job. @oldturkey03 tkx a lot. It plays it's turn off/on sound … With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). But if not, you might have to replace the entire Y-sustain. Does your Samsung television, soundbar or Blu-ray player have a problem we can fix? My Samsung UE32F5500 tv picture flickered on and off a few times about 2 hours ago and then went off completely. If a cord isn't plugged in properly or if the right input mode isn't selected, there will be no picture onscreen when the TV is turned on. If your television suffers from a distorted picture, weird colors, or the dreaded "soap opera effect," these simple fixes can help improve your picture. My '04 Samsung 42 inch hdtv has no picture, screen is black, has sound, can change channels wuth audio and all connections okay. The problem is when I try to play a video from one of my news apps, or even trying to see videos on this help page, there's sound, but no picture. I have the HDMI cords attached Comments: @jadeandrews. If your TV has a picture but no sound coming out of the speakers, there are a few things you can easily check. In this article, we’ll explain how to fix sound problems on a Samsung TV. Close. When cable is off, light is off. However, in the event of you facing issue of no-sound on your TV, kindly watch this video and follow the easy steps for troubleshooting. Okay, now press the Menu button on your TV’s remote control. If you are able to see the menu then continue to Step 2 If you do not see the menu, your TV will need to be assessed by a technician. TV Screen Is Black – Powers ON But No Picture. All that appears is a green screen with colored speckles. Last Update date : Sep 17. Next, check the connection at the back of the TV. Grab your remote and … If you have a soundbar or external speaker, though, it could be that something’s gone wrong with it. Can my TV be fixed? Below are some helpful videos on how to fix your TV with no sound and no picture with power light ON: TV Won’t Turn On & Has No Power & Has a Standby Light. Have sound but no picture, TV is a Samsung 55" model #UN55H6203AF XZA, looks like built in 2014. Get Tech Support 1-833-202-2695 Enterprise Solutions › 1. To correct this problem, you have to go through all of the devices connected to your LED TV and make sure they are hooked up properly. The Best Graphing Calculators (2021 Reviews), The Best Smartwatches Under 50 USD (2021 Reviews), How To Cancel Your Dish Network Satellite Service. Watched videos to fix & no luck so far. In the past tv screen would black … I can hear programs and change them with the remote. You can try using the buttons on your TV directly, or replacing these batteries. TV Has Sound But No Picture Troubleshooting Guide - YouTube Back Answers Index; 363097. Push the Mute button on your TV remote. I tried other channels, but exactly the same. Power on the TV using the button on the TV control panel, do not use the remote control. When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. Now, when the above solutions did not fix the issue on your TV, try this last thing … Troubleshooting TV Screen Breaking up, or Sound Bar Issues. 01/08/2019 by Dusty Benedict. Scroll down to Sound and click on the Select Speaker option. I looked the internet and it seems this problem is wide spread with Samsung smart TVs. Even … Cable connection problem: Your Samsung Smart TV is likely to have a black screen issue due to the cable connection problem. Contact Info . 1. List of TV Manufacturer’s 1-800 Phone Numbers. Tried menu on remote and got nothing . If the TV speakers work fine, there’s a problem with your external speaker and vice versa. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). Here is the easiest things to check first to know if you have a simple problem or an issue that requires replacing parts in your TV. My Samsung tv doesn't show a picture. Did a sound test and it was perfect, but no sound from any channel, just the show without sound. However, we would always have sound. Sound, no screen and I can always chrome cast app like Spotify or Deezer. If your TV is still under warranty, now’s the time to call Samsung. There is no other explanation for the lack of sound across all video sources. Reset Options for Non-Smart Samsung TVs . Sources issue: Moreover, the issue could be caused by the problems associated with the sources such as DVD player, cable box or other external sources. TV shows no picture, but plays all sound! Once you’ve done this, go back into the menu and tell your TV to use its own speakers. Shows red light on bottom … When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. 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